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The OTA_NotifReportRQ message is sent by the PMS to PmsXchange in order to confirm the delivery of one of more reservations, modifications or cancellations. If a reservation, modification or cancellation is not confirmed as delivered it will continue to be delivered to the PMS in response to the OTA_ReadRQ message. Please note that confirming the delivery of a reservation does not necessarily mean that the reservation was successfully created in the PMS. The OTA_NotifReportRQ message allows for confirming a delivery which was erroneous.
NOTE: pmsXchange will automatically 'Error' (fail) any reservation that meets the following criteria:
- Delivery attempts: 20 (Has been requested (OTA_ReadRQ) at least 5 20 times, with no valid OTA_NotifReportRQ returned from requesting PMS.The creation/last modify date/time is greater than 60 minutes in the past.)
- Timeout with no delivery attempts: 14 days
- Timeout with at least 1 delivery attempt: 1 hour (starting from the time of the first delivery attempt)
IMPORTANT: The above-mentioned functionality is a fail-safe feature, we expect to always receive either a 'Success' or 'Error' OTA_NotifReportRQ. This failsafe mechanism cannot be relied upon to fail reservations when they cannot be processed.
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