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Application / System Name
Person Responsible: Primary EDMA team member will contact the internal team / external vendor when an issue happens
Backup: The backup EDMA team member will contact the internal team / external vendor when an issue happens, and the primary team member is unavailable. If we haven’t had one, mention “None”.
Tableau Backup: The team back’s up the latest Tableau Dashboard to this folder on Google Drive
Trigger when: describe the situation in the past where we need to escalate to our internal team/vendors
What we need to do: describe more details on what we need to do so that we can manage it properly in the case of absence.
Email/Call someone
Submit the support ticket via this link….