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Application / System | Person responsible | Backup | Trigger when | What we need to do |
---|---|---|---|---|
Monte Carlo Data |
|
| ||
Dialpad |
| Raise a concern with Craig Titherington (Unlicensed) , he estanblishes a case with support and can involve the account manager if needed | ||
Intercom |
| Raise a concern with Craig Titherington (Unlicensed) , he estanblishes a case with support and can involve the account manager if needed | ||
Tableau |
| Raise a ticket with Tableau Support. Also let the account manager Rowan Lemke <rowan.lemke@salesforce.com> know of the case number. For license issues, verify what the issue is, check the expiry of the license, and look for a knowledge base to help you around. If all options are exhausted, then raise a Tableau support ticket and follow up with the account manager. |
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