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To be removed / modified / added to the specification.
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Error Handling
Release Date: Ongoing
pmsXchange is migrating from the current legacy system to a microservices based new world architecture hosted in AWS. This pmsXchange internal upgradation comes with a set of advantages in terms of performance, scalability, robustness, faster development times, security and flexibility. This document lists the changes related to pmsXchange migration which will impact the PMS partners and an account of how some existing functionalities would behave in the new world.
What's happening now?
For the following error scenarios, wherein when OTA_HotelAvailNotif OR OTA_HotelAvailNotif RQ message from PMS provider is not processed successfully, pmsXchange would fail the message in it's entirety and respond back with a failure RS message which has the details of the error. P.S. refer Notes for the full list of error codes supported by pmsXchange.
Error Scenarios (Error Type = 3) -
- Room Type not mapped
- Channel Code not mapped
...
Error Type
...
Error Code
...
Error Reason
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Error Message
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3
...
249
...
Invalid Rate Code
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Could not find any roomTypes for ‘Hotel XXXX’ matching InvTypeCode ‘XXXX’ and RatePlanCode ‘XXXX’
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3
...
402
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Invalid Room Code
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Could not find any roomTypes for ‘Hotel XXXX’ matching InvTypeCode ‘XXXX’ and RatePlanCode ‘XXXX’
...
3
...
783
...
Room or Rate not found
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Could not find any roomTypes for ‘Hotel XXXX’ matching InvTypeCode ‘XXXX’ and RatePlanCode ‘XXXX’
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3
...
n/a
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Booking Agent Mapping missing
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Booking agent mapping missing for HotelCode 'XXXX' and BookingAgentCode 'XXXX' and InvTypeCode 'XXXX'
What's going to change?
For the following error scenarios, wherein the content of a OTA_HotelAvailNotif OR OTA_HotelAvailNotif RQ message from a PMS provider is not processed successfully, either partially or in it's entirety, pmsXchange will respond back with a success RS message with no details of the error:
- Invalid Rate Code
- Invalid Room Code
- Room or Rate not found
- Booking Agent Mapping missing
Other error types, such as authentication or missing required fields, will continue to return an error response as we do today.