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Sign up Stage
If you wish to become a pmsXchange SMX partner and integrate to the pmsXchange SMX for PMS API, you must first apply via the following form: Become a SiteMinder partner - Integration Application. Our business team will get in contact with you once your application has been reviewed.
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Development to the pmsXchange or SMX for PMS API can only commence once your application has been approved and any applicable agreements are signed. |
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Welcome to SMX
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for PMS
This page outlines the steps to getting your connection onto the SiteMinder Exchange platform, provided by SiteMinder. Prior to commencing development, you must ensure that you have read the Integration Requirements.
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Phase 1 - Welcome Pack
Once you have received Partner Integrations team will send you the SMX for PMS Welcome Pack email. Once received, please confirm the point of contact for this development project and a pilot hotel that is using one of the certified SiteMinder Exchange applications.
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Phase 2 - Development
The project will then be handed over to a Partner Integrations Analyst who team will provide the details access to a our test account environment and send you all the development details. They will follow-up on your progress weekly and will also be auditing the logs to ensure that you are on the right track. Our Technical Analyst The team will be on hand to help with any technical questions you have surrounding the SMX Reservation Upload API.
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Once you confirm that you have completed development, we you will require you be required to fill out our SMX “SMX for PMS pre-certification certification” form. This will give us confirm the final list of supported functionalities and the responses to this form will help us generate will be used to created the Certification Document.
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Phase 3 - Certification
A Technical Analyst Partner Integrations team will provide you with a test plan documentation Certification Document with further instructions for the Certification Phase and specific containing specific test cases to be completed & signed off by us.
Certification Summary
For certification, we send out a document with an array of reservation scenarios to cover the reservation functionalities your PMS will support. During this stage, we will also ensure you adhere to our Integration Requirements.
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Single Room (multiple OTA/Booking Channel reservations)
Multiple Room
Full Detail Reservation
Reservation Modification
Reservation Cancellation
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Phase 4 - Production
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Once you have your PMS has been certified by the Technical Analyst, you will be provided , the team will provide you with the production configuration details. The authentication credentials and RequestorID are the same that you already have setup in pmsXchange.
We will then agree on 1 hotel to run in a pilot phase, which is connecting one live hotel using your PMS. The pilot phase is not a test.
The selected hotel should be a live hotel using your PMS and willing to use or already using one of the SMX certified applications listed in our Hotel App Store.
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Phase 5 - Live
Once a PMS is certified and the production pilot property is successfully connected, we will announce internal Partner Integrations team will announce internally this new connection as live Live with SiteMinder Exchange .We will then and hand over all internal activation documentation to our Support Teamteam.
New properties Properties will then be able to complete an online activation form selecting your PMS as the Publisher.
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