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These guidelines must be followed by all connecting property management systems.

  • The PMS should not request reservations more often than every 5 minutesshould pull reservations every 2-5 minutes . In other words, reservations/modifications/cancellations should not be requested more often than every 2 minutes (Ex: every 1 min) and less often that every 5 minutes (Ex: every 10 mins).
  • After the PMS has retrieved a reservation, modification or cancellation, the PMS must send a notification message to pmsXchange to acknowledge that the reservation has been received. This message can notify pmsXchange either of successful processing or that the processing failed. 

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