Versions Compared

Old Version 8

changes.mady.by.user Rod De Sebastian Martin

Saved on

compared with

New Version 9

changes.mady.by.user Paul Collado Orta

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Expand
titleI received a "404 Page Not Found" error when updating Availability / Rates. What's happening?

Please ensure the web service URL that you are sending to is correct. Our test environment web service URL is https://

...

cmtpi.siteminder.com/pmsxchangev2/services/INSERT-REQUESTOR-ID-HERE.

Expand
titleI received a "500 Internal Server Error" when updating Availability / Rates. What's happening?

This may occur if our test environment is momentarily down for maintenance. Please try again in 30 minutes and if you are still receiving the error, please send us an email to partner.integrations@siteminder.com

Expand
titleI received the response "The request sent by the client was syntactically incorrect ().". Why?

A request was received with invalid Syntax. Please review the XML request in an XML editing tool to try to isolate the issue.

Expand
titleI received this error "Start date cannot be in the past" in the response. However, when I sent an update for yesterday date, I received a successful response. Why do I get the error response?

To ensure the system's performance, SiteMinder does not allow updates for rates more than 100 days in the past.

Expand
titleIf I receive an Error back from pmsXchange, will any valid parts of my message be processed?

No, if you receive an Error message back from pmsXchange, the entire message is failed and none of the data contained will be processed.