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SMX for PMS Integration Process

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Sign up Stage

If you wish to become a SMX partner and integrate to the SMX for PMS API, you must first apply via the following form: Become a SiteMinder partner - Integration Application. Our business team will get in contact with you once your application has been reviewed. 

Development to the SMX for PMS API can only commence once your application has been approved and any applicable agreements are signed.

Welcome to SMX For PMS

This page outlines the steps to getting your connection onto the SiteMinder Exchange platform, provided by SiteMinder. Prior to commencing development, you must ensure that you have read the Integration Requirements.

The duration of the development to getting your product live with us is 60 business days.

Phase 1 - Welcome Pack

Partner Integrations team will send you the SMX for PMS Welcome Pack. Once received, please confirm the point of contact for this development project.

Phase 2 - Development

Partner Integrations team will provide the access to our test environment and send you the development details. They will follow-up on your progress weekly and will also be auditing the logs to ensure that you are on the right track. The team will be on hand to help with any technical questions you have surrounding the SMX Reservation Upload API.

Pre-Certification

Once you confirm that you have completed development, you will be required to fill out our SMX for PMS pre-certification form. This will confirm the final list of supported functionalities and will be used to created the Certification Document.

Phase 3 - Certification

Partner Integrations team will provide you with a Certification Document with instructions for the Certification Phase containing specific test cases to be completed. During this stage, ensure you adhere to our Integration Requirements.

Reservations

  • Single Room (multiple OTA/Booking Channel reservations)

  • Multiple Room

  • Full Detail Reservation

  • Reservation Modification

  • Reservation Cancellation

Phase 4 - Production

Once your PMS has been certified, the team will be provided you with the production configuration details. The authentication credentials and RequestorID are the same that you already have setup in pmsXchange.

Phase 5 - Live

Partner Integrations team will announce internally this new connection as Live with SiteMinder Exchange and hand over all internal activation documentation to our Support team.

Properties will then be able to complete an online activation form selecting your PMS as the Publisher.

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