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This page contains an overview of the data requirements for each category of Application that will be consuming the data your PMS provides over the SMX platform. The intention of the below is to provide a guide on what will be expected from Applications and the types of data that will be critical (Should Have) and very useful (Nice To Have) to these each category of Application.
It should be noted that the SMX For PMS specifications does list the 'technical' required/optional elements, however you should be paying most attention to the below to provide the most value to hotels wishing to utilise their data on the SMX platform.
Application Type: CRM |
| Should Have | Nice To Have |
| Requestor Id | Source of Business |
| Booking Channel | Market Code |
| Room Type | Promotion Code |
| Rate Plan Code | Room Id |
| Total Amount After Tax | Rate Plan Effective Dates |
| Currency | Base Amount Before Tax |
| Guest Counts | Base Amount Before Tax |
| Reservation Time Span | Total Amount Before Tax |
| Guest Names | Tax Amount |
| ShareAllMarketInd | Guest Arrival Time |
| Email | Guest Unique Id |
| Hotel Reservation ID | Guest Language |
| Telephone |
| Address |
| Company ID |
| Company Info |
| Travel Agent ID |
| Travel Agent Info |
| Comments |
| Special Request |
| Services |
Application Type: Guest Feedback |
| Should Have | Nice To Have |
| Requestor Id | Source of Business |
| Booking Channel | Market Code |
| Total Amount After Tax | Promotion Code |
| Currency | Room Type |
| Guest Counts | Rate Plan Code |
| Reservation Time Span | Rate Plan Effective Dates |
| Guest Names | Base Amount Before Tax |
| ShareAllMarketInd | Base Amount Before Tax |
| Email | Total Amount Before Tax |
| Hotel Reservation ID | Tax Amount |
| Guest Arrival Time |
| Guest Unique Id |
| Guest Language |
| Telephone |
| Address |
| Company ID |
| Company Info |
| Travel Agent ID |
| Travel Agent Info |
| Comments |
| Special Request |
| Services |
Application Type: Upsell |
| Should Have | Nice To Have |
| Requestor Id | Source of Business |
| Booking Channel | Market Code |
| Room Type | Promotion Code |
| Rate Plan Code | Room Id |
| Total Amount After Tax | Rate Plan Effective Dates |
| Currency | Base Amount Before Tax |
| Guest Counts | Base Amount Before Tax |
| Reservation Time Span | Total Amount Before Tax |
| Guest Names | Tax Amount |
| ShareAllMarketInd | Guest Arrival Time |
| Email | Guest Unique Id |
| Hotel Reservation ID | Guest Language |
| Telephone |
| Address |
| Company ID |
| Company Info |
| Travel Agent ID |
| Travel Agent Info |
| Comments |
| Special Request |
| Services |
Application Type: Transportation Services |
| Should Have | Nice To Have |
| Requestor Id | Source of Business |
| Booking Channel | Market Code |
| Total Amount After Tax | Promotion Code |
| Currency | Room Type |
| Guest Counts | Rate Plan Code |
| Reservation Time Span | Rate Plan Effective Dates |
| Guest Names | Base Amount Before Tax |
| ShareAllMarketInd | Base Amount Before Tax |
| Email | Total Amount Before Tax |
| Hotel Reservation ID | Tax Amount |
| Guest Arrival Time |
| Guest Unique Id |
| Guest Language |
| Telephone |
| Address |
| Company ID |
| Company Info |
| Travel Agent ID |
| Travel Agent Info |
| Comments |
| Special Request |
| Services |
Application Type: Revenue Management |
| Should Have | Nice To Have |
| Requestor Id | Source of Business |
| Booking Channel | Market Code |
| Room Type | Promotion Code |
| Rate Plan Code | Room Id |
| Total Amount After Tax | Rate Plan Effective Dates |
| Currency | Base Amount Before Tax |
| Guest Counts | Base Amount Before Tax |
| Reservation Time Span | Total Amount Before Tax |
| Guest Names | Tax Amount |
| ShareAllMarketInd | Guest Arrival Time |
| Email | Guest Unique Id |
| Hotel Reservation ID | Guest Language |
| Telephone |
| Address |
| Company ID |
| Company Info |
| Travel Agent ID |
| Travel Agent Info |
| Comments |
| Special Request |
| Services |
Application Type: Room Key Management |
| Should Have | Nice To Have |
| Requestor Id | Source of Business |
| Booking Channel | Market Code |
| Room Type | Promotion Code |
| Room Id | Rate Plan Effective Dates |
| Rate Plan Code | Base Amount Before Tax |
| Total Amount After Tax | Base Amount Before Tax |
| Currency | Total Amount Before Tax |
| Guest Counts | Tax Amount |
| Reservation Time Span | Guest Arrival Time |
| Guest Names | Guest Unique Id |
| ShareAllMarketInd | Guest Language |
| Email | Telephone |
| Hotel Reservation ID | Address |
| Company ID |
| Company Info |
| Travel Agent ID |
| Travel Agent Info |
| Comments |
| Special Request |
| Services |
