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pmsXchange v2 Upcoming Changes

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Please check this page regularly for upcoming functionality and feature updates to pmsXchange v2.

To be removed / modified / added to the specification.

Payment Service Directive (PSD2) / Strong Customer Authentication (SCA)

Release Date: TBC

This change will include a WSDL schema update.

OTA_ResRetrieveRS

GuaranteeType

Element
Number
Description

Guarantee / GuaranteesAccepted / GuaranteeAccepted / PaymentCard

0..1

Contains payment card information

@CardCode

0..1

The 2 character code of the credit card issuer. Please see the OTA Payment Card Provider Codes table for reference

@CardType0..1

The type of payment card, refer to the OTA Card Type code table for reference. Common usages are:

1: Credit
2: Debit

@CardNumber

0..1

The number embossed on the payment card

@ExpireDate

0..1

This is the expiry date of the payment card used in the format MMyy

@MaskedCardNumber0..1May be used to send a concealed or partial credit card number (e.g. "xxxxxxxxxxxx4444" or "4444").
PaymentCard / ThreeDomainSecurity / Results0..1

Transaction results.

IMPORTANT NOTE: SCA / 3DS details will only be provided if received from an SCA / 3DS compatible booking agent. Information within the 'ThreeDomainSecurity' element will not be visible in The Channel Manager.

@ThreeDSVersion1The 3DS version used for authentication
@ECI1Electronic Commerce Indicator. Please see Electronic Commerce Indicator Codes table for reference.
@CAVV0..1Cardholder Authentication Verification Value (CAVV); Authentication Verification Value (AVV); Universal Cardholder Authentication Field (UCAF)
@PAResStatus0..1Transactions status result identifier. Please see Transactions Status Result Identifier Codes table for reference.
@SignatureVerification0..1Transaction Signature status identifier. Please see Transaction Signature Status Codes table for reference.
@XID0..1Transaction identifier resulting from authentication processing
@Enrolled0..1Status of Authentication eligibility. Please see Status of Authentication Codes table for reference.
@DSTransactionID0..1Unique transaction identifier assigned by the Directory Server (DS) to identify a single transaction
PaymentCard / CardHolderName0..1This is the name of the card holder.
Guarantee / Comments / Comment0..nContains extra information about the payment
@Name1

The type of payment information, this can be one of

PaymentGatewayName: The name of the payment gateway
PaymentGatewayAuthCode: The authorization code of the payment gateway
PaymentReferenceId: If a reference was provided for any payment, it will be included here

The comment Name will always be included if a Comment node is present here

Guarantee / Comments / Comment / Text1The actual information related to the payment
Guarantee / GuaranteeDescription0..1
Guarantee / GuaranteeDescription / Text1Information about the form of guarantee

Reference Table Updates

Secure Customer Authentication

Status of Authentication Code

Value

Definition

Y

Yes, Bank is participating in 3-D Secure protocol and will return the ACSUrl

N

No, Bank is not participating in 3-D Secure protocol

U

Unavailable, The DS or ACS is not available for authentication at the time of the request

B

Bypass, Merchant authentication rule is triggered to bypass authentication in this use case

Transactions Status Result Identifier Code

Value

Definition

Y

Successful Authentication

N

Failed Authentication

U

Unable to Complete Authentication

A

Successful Attempts Transaction

BYou can proceed to authorisation using the information received
RAuthentication Rejected (Merchant must not submit for authorisation)

Transaction Signature Status Code

Value

Definition

Y

Indicates that the signature of the PARes has been validated successfully and the message contents can be trusted.

N

Indicates that the PARes could not be validated. This result could be for a variety of reasons; tampering, certificate expiration, etc., and the result should not be trusted.

null

If not sent then null

Electronic Commerce Indicator Code

Value

Definition

02 or 05

Fully Authenticated Transaction

01 or 06

Attempted Authentication Transaction

00 or 07

Non 3-D Secure Transaction

02, 01, 00Mastercard
05, 06, 07Visa
05, 06, 07Amex
05, 06, 07JCB
05, 06, 07Diners

Error Handling

Release Date: TBC

pmsXchange is migrating from the current legacy system to a microservices based new world architecture hosted in AWS. This pmsXchange internal upgradation comes with a set of advantages in terms of performance, scalability, robustness, faster development times, security and flexibility. This document lists the changes related to pmsXchange migration which will impact the PMS partners and an account of how some existing functionalities would behave in the new world.

What's happening now?

For the following error scenarios, wherein when OTA_HotelAvailNotif OR OTA_HotelAvailNotif RQ message from PMS provider is not processed successfully, pmsXchange responds back with a failure RS message which has the details of the error. P.S. refer Notes for the full list of error codes supported by pmsXchange.

Error Scenarios (Error Type = 3) -

  • Room Type not mapped
  • Channel Code not mapped

Error Type

Error Code

Error Reason

Error Message

3

249

Invalid Rate Code

Could not find any roomTypes for ‘Hotel XXXX’ matching InvTypeCode ‘XXXX’ and RatePlanCode ‘XXXX’

3

402

Invalid Room Code

Could not find any roomTypes for ‘Hotel XXXX’ matching InvTypeCode ‘XXXX’ and RatePlanCode ‘XXXX’

3

783

Room or Rate not found

Could not find any roomTypes for ‘Hotel XXXX’ matching InvTypeCode ‘XXXX’ and RatePlanCode ‘XXXX’

3

n/a

Booking Agent Mapping missing

Booking agent mapping missing for HotelCode 'XXXX' and BookingAgentCode 'XXXX' and InvTypeCode 'XXXX'


What's going to change?

For the following error scenarios, wherein when OTA_HotelAvailNotif OR OTA_HotelAvailNotif RQ message from PMS provider is not processed successfully, PmsXchange would still respond back with a success RS message with no details of the error.

Error Scenarios -

  • Invalid Rate Code
  • Invalid Room Code
  • Room or Rate not found
  • Booking Agent Mapping missing

However, pmsXchange will send the details of the error(s) via an automated email to the partner PMS and affected hotels. Details are as follows

  • An email would be generated twice a day at 8.00 am & 4.00 pm (timezone of the PMS partner)


Notes

See below the full list of error codes supported for pmsXchange.

Error Code

Error Reason

Error Message

245

Invalid Confirmation Number

Could not find Notifications to confirm with notification id XXXX

392

Invalid Hotel Code

Hotel with HotelCode XXXX does not exist

375

Hotel not Active

Hotel with HotelCode XXXX is not enabled for inventory updates

249

Invalid Rate Code

Could not find any roomTypes for ‘Hotel XXXX’ matching InvTypeCode ‘XXXX’ and RatePlanCode ‘XXXX’

402

Invalid Room Code

Could not find any roomTypes for ‘Hotel XXXX’ matching InvTypeCode ‘XXXX’ and RatePlanCode ‘XXXX’

783

Room or Rate not found

No room exists with InvTypeCode XXXX and RatePlanCode XXXX for hotelier XXXX

448

System error


450

Unable to process

Each RatePlan must have a unique name

Description cannot be more than 512 characters long

Hotelier XXXX has more than one room with the given room rate combination of InvTypeCode XXXX and RatePlanCode XXXX
Unable to create RoomType for Hotelier XXXX with the given room rate combination of InvTypeCode XXXX, RatePlanCode XXXX and InvTypeDescription XXXX
737Throttle limit reached
n/aBooking Agent Mapping missingBooking agent mapping missing for HotelCode 'XXXX' and BookingAgentCode 'XXXX' and InvTypeCode 'XXXX'




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