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Project roadmap: high level overview of the pmsXchange project to help achieve the 60 business days requirement to complete this integration. Project Timeline - pmsXchange
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Once you have received the pmsXchange Welcome Pack email, please complete the pmsXchange Techform. The link will be provided in the email.
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Phase 2 - Development
Once you have completed the Techform in phase 1, the project will then be handed over to a Technical Analyst who will create a test account and send you all the development details. They will follow-up on your progress weekly and will also be auditing the logs to ensure that you are on the right track. Our Technical Analyst will be on hand to help with any technical questions you have surrounding the pmsXchange API.
Once you confirm that you have completed development, we will require you to fill out our pmsXchange functionality form. This will give us the final list of supported functionalities and the responses to this form will help us generate the Certification Document. We will also provide you with a small pre-certification checklist outlining some basic checks we will do in regards to the XML structure and expected functionality.
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Phase 3 - Certification
A Technical Analyst will provide you with a test plan documentation with further instructions for the Certification Phase and specific test cases to be completed & signed off by us.
Certification Summary
For certification, we send out a document with an array of scenarios to cover the functionality your system will support. The certification will aim to certify the parts of the API you specify to us in the pre-certification stage. During this stage, we will also ensure you adhere to our Best Practices and are able to handle our Throttle Limits.
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Single Room (multiple OTA/Booking Channel reservations)
Multiple Room
Multiple Rate Plans
Full Detail Reservation
Reservation Modification
Reservation Cancellation
Ability for PMS to calculate and send back new Availability after a reservation (of any status) is processed
Record of dataset captured by PMS (via a technical form and screen shots from the PMS)
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Phase 4 - Production Pilot
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The selected hotel should normally be an existing hotel using The Channel Manager. If a selected pilot hotel is a new connection (signing up to get on The Channel Manager), they are subject to the standard SiteMinder training process before moving on to the production pilot phase which can take up to 1 month.
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Phase 5 - Live
Once a PMS Provider is certified and the production pilot property is successfully connected, we will announce internal this new connection as live with SiteMinder.
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