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Invalid Hotel Code

Code Block
languagexml
<soap-env:Envelope
	xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/">
	<soap-env:Body
		xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/">
        <OTA_HotelResNotifRS xmlns="http://www.opentravel.org/OTA/2003/05" Version="1.0" TimeStamp="20052021-08-01T09:30:47+08:00" EchoToken="abc123-unique">
          <Errors>
            <Error Type="6" Code="392">Invalid hotel code: ABC</Error>
          </Errors>
        </OTA_HotelResNotifRS>
    </soap-env:Body>
</soap-env:Envelope>

Required Information Not Present

Code Block
languagexml
<soap-env:Envelope
	xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/">
	<soap-env:Body
		xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/">       
       <OTA_HotelResNotifRS xmlns="http://www.opentravel.org/OTA/2003/05" Version="1.0" TimeStamp="20052021-08-01T09:30:47+08:00" EchoToken="abc123-unique">
          <Errors>
             <Error Type="3" Code="321">Guest email address is required</Error>
         </Errors>
       </OTA_HotelResNotifRS>
    </soap-env:Body>
</soap-env:Envelope>

Invalid Username or Password

Code Block
<soap-env:Envelope
	xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/">
	<soap-env:Body
		xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/">       
       <OTA_HotelResNotifRS xmlns="http://www.opentravel.org/OTA/2003/05" Version="1.0" TimeStamp="2021-08-01T09:30:47+08:00" EchoToken="abc123-unique">
          <Errors>
             <Error Type="6" Code="497">Authorization error - invalid username</Error>
         </Errors>
       </OTA_HotelResNotifRS>
    </soap-env:Body>
</soap-env:Envelope>

...

Recommended OTA Error Codes

SMX recommends (but is not limited to) the following error codes from OTA Warning Type (EWT). Any OTA Warning Type can be used.

Error Warning Type (EWT)

Code

OTA Description

1

Unknown

2

No implementation

3

Biz rule

4

Authentication

5

Authentication timeout

6

Authorization

7

Protocol violation

8

Transaction model

9

Authentical model

10

Required field missing

11

Advisory

12

Processing exception

13

Application error

Error Codes (ERR)

Error Codes - General
These are recommended (but not limited to) Error Codes to be returned for general errors. Any OTA Error Code (ERR) entry can be used.

Code

OTA Description

Field

187

System currently unavailable

400

Invalid property code

Hotel code

448

System error

450

Unable to process

497

Authorization error

Error Codes - Updates
These are recommended (but not limited to) Error Codes to be returned for update errors. Any OTA Error Code (ERR) entry can be used.

Code

OTA Description

Usage

16

Invalid date

310

Required data missing: last name

311

Required data missing: first name

316

Required data missing: phone number

321

Required field missing

Used when a required field is missing that does not have a dedicated error code (ie: Room ID required)

375

Hotel not active

392

Invalid hotel code