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If you wish to become a pmsXchange partner and integrate to the pmsXchange API, you must first apply via the following form - https://www.siteminder.com/partner-solutions/apply/: Apply to become a SiteMinder partner. Our business team will get in contact with you once your application has been reviewed.
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Development to the pmsXchange API can only commence once your application has been 'approved' and any applicable agreements are signed. |
Welcome to pmsXchange
This page outlines the steps to getting your connection onto the pmsXchange v2 platform, provided by SiteMinder. Prior to commencing development, you must ensure that you have read the Best PracticesIntegration Requirements. We also ask that you complete a Techform (Phase 1) to have an overview on the type of product we will be connecting to and in understanding what functionalities you are planning to support from a technical point of view. The duration of the development to getting your product live with us is 60 business days.
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Project roadmap: high level overview of the pmsXchange project to help achieve the 60 business days requirement to complete this integration. Project Timeline - pmsXchange
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Phase 1 - Welcome Pack
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& pmsXchange Techform
Once you have received the pmsXchange Welcome Pack email, please complete the pmsXchange Techform. The link will be provided in the email.
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Phase 2 - Development
Once you have completed the Techform in phase 1, the project will then be handed over to a Technical Analyst who After completing the Techform we will create a test account and send you all the development details. They We will follow-up on your progress weekly and will also be auditing the logs to ensure that you are on the right track. Our Technical Analyst team will be on hand to help with any technical questions you have surrounding the pmsXchange API.
Once you confirm that you have completed development, we will require you to fill out our pmsXchange functionality form. This will give us the final list of supported functionalities and the responses to this form will help us generate the Certification Document. We will also provide you with a small pre-certification checklist outlining some basic checks we will do in regards to the XML structure and expected functionality.
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Phase 3 - Certification
A Technical Analyst We will provide you with a test plan documentation with further instructions for the Certification Phase and specific test cases to be completed & and signed off by us.
Certification Summary
For certification, we send out a document with an array of scenarios to cover the functionality your system will support. The certification will aim to certify the parts of the API you specify to us in the pre-certification stage. During this stage, we will also ensure you adhere to our Integration Requirements and are able to handle our Throttle Limits.
The pmsXchange functionalities are as below:
Availability
RatesRestrictions
Stop Sell
CTA
CTD
Minimum Length of Stay
Maximum Length of Stay
Inclusions
Reservations:
Single Room (multiple OTA/Booking Channel reservations)
Multiple Room
Multiple Rate Plans
Full Detail Reservation
Reservation Modification
Reservation Cancellation
The ability for PMS to calculate and send back new Availability after a reservation (of any status) is processed
Record of dataset captured by PMS (via a technical form and screenshots from the PMS)
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Phase 4 - Production Pilot
Once you have been certified by the Technical Analystthe certification has been completed, you will be provided with production configuration details.
We will then agree on 1 one hotel to run in a pilot phase, which is connecting one live hotel using The SiteMinder Channel Manager and integrating with your system on our production environment. The pilot phase is not a test.
The selected hotel should normally be an existing hotel using The Channel Manager. If a selected pilot hotel is a new connection (signing up to get on The Channel Manager), they are subject to the standard SiteMinder training process before moving on to the production pilot phase which can take up to 1 month.
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Phase 5 - Live
Once a PMS Provider is certified and the production pilot property is successfully connected, we will internally announce internal this new connection as live with SiteMinder.
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