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If you wish to become a pmsXchange partner and integrate to the pmsXchange API, you must first apply via the following form: Apply to become Become a SiteMinder partner - Integration Application. Our business team will get in contact with you once your application has been reviewed. 

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This page outlines the steps to getting your connection onto the pmsXchange v2 platform, provided by SiteMinder. Prior to commencing development, you must ensure that you have read the Integration Requirements. We also ask that you complete a Techform (Phase 1) to have an overview on the type of product we will be connecting to and in understanding what functionalities you are planning to support from a technical point of view. The duration of the development to getting your product live with us is 60 business days.

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Project roadmap: high level overview of the pmsXchange project to help achieve the 60 business days requirement to complete this integration: Project Timeline - pmsXchange

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Phase 1 - Welcome Pack

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Answer the questions needed to create your test account.

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Phase 2 - Development

After completing the Techform we will create a test account and send you all the development details. We will follow-up on your progress weekly and will also be auditing the logs to ensure that you are on the right track. Our team will pmsXchange test account will be created for the PMS/RMS/CRM on our test environment and self-testing can occur at any time, while the Partner Integrations team will monitor the updates and logs to ensure that the development and testing are occurring. They will also be on hand to help with any technical questions you have surrounding the pmsXchange API.

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titlepmsXchange functionalities:
  • Availability

  • Rates

  • Stop Sell

  • Minimum Length of Stay

  • Maximum Length of Stay

  • Close to Arrival (CTA)

  • Close to Departure (CTD)

  • Inclusions

  • Reservation Initial Delivery

  • Reservation Modification

  • Reservation Cancellation

  • Transaction Record API

Once you confirm that you have completed development, we will require you to fill out our pmsXchange functionality Pre-Certification form. This will give us the final list of supported functionalities and the responses to this form will help us generate the Certification Document. We will also provide you with a small pre-certification checklist outlining some basic checks we will do in regards to the XML structure and expected functionality.

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We will provide you with a test plan documentation with further instructions for the Certification Phase and specific test cases to be completed and signed off by us. 

Certification Summary

For certification, we send out a document with an array of scenarios to cover the functionality your system will support. The certification will aim to certify the parts of the API you specify to us in the pre-certification stageWe will provide you with a test plan documentation with further instructions for the Certification Phase and specific test cases to be completed and signed off by us. During this stage, we will also ensure you adhere to our Integration Requirements and are able to handle our Throttle Limits.

The pmsXchange functionalities are as below:  

  • Availability

  • Rates

  • Stop Sell

  • CTA

  • CTD

  • Minimum Length of Stay

  • Maximum Length of Stay

  • Inclusions

Reservations:

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Single Room (multiple OTA/Booking Channel reservations)

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Multiple Room

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Multiple Rate Plans

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Full Detail Reservation

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Reservation Modification

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Reservation Cancellation

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The ability for PMS to calculate and send back new Availability after a reservation (of any status) is processed

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Once you have successfully completed the Certification phase, SiteMinder will sign off on the connection and prepare it for Production Pilot phase.

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Your test account on our test environment will be disabled once the certification is complete.

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Phase 4 - Production Pilot

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