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titleHow often should we send availability updates to pmsXchange?

Availability updates should be sent as when they are updated in your PMS system (delta updates). Additionally you can send one full flush dataset per day to ensure all dates have synced correctly.

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titleFor 'Availability', Room Types with Rate Code combination samples are shown in your documentation. Is it possible to send 'Availability' messages without using a Rate Codes attached?

You can send these messages without the rate code, you can enter RatePlanCode and/or InvTypeCode to identify a roomtyperoom type. Please see the specs located at OTA_HotelAvailNotifRQ.

When receiving update messages with only InvTypeCode, availability of all room types with the same InvTypeCode attached (regardless of the Rate Plan Codes) shall be updated as indicated in the messages.

When receiving update messages with only Rate Plan Code, availability of all room types with the same Rate Plan Code (different Room Codes) shall be updated as per indicated in the messages.

Please be aware of that the information in the latest message will be used. For example, if you send us the inventory of 10 for all Single Rooms, we will apply inventory of 10 to all Single Rooms. You then send us inventory of 20 for all room with Standard Rate Code attached, all rooms with the Standard Rate code attached will have their inventory set as of 20, including the Single Room - Standard.

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titleDo you support Maximum Length of Stay or Maximum Stay Through?

Currently, SiteMinder does not currently support Maximum Length of Stay or Maximum Stay Through.

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titleDo you support Minimum Stay Through?

Currently, SiteMinder does not currently support Minimum Stay Through.

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titleDo you support Patterned Length of Stay (for example that a reservation can only be made for 7, 14, 21 or 28 days)?

This is related to our function MinStay. Room and Rate codes can manage MinStay updates for different roomstays room stays for a specific roomtyperoom type, ie: Room code 1 can have multiple rate codes that each manage a different room stay (2 night min, 3 night min, etc) and also have a specific rate for each roomstayroom stay.

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titleWhen Availability or Restrictions change for a date, do I need to include all availability and restrictions of the date in the message?

No, the message must ONLY CONTAIN data relevant to the action being performed in your PMS. Please refer to our Best Practices section.

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titleWhy can't I see my Availability, Restrictions and Rates changes reflected on SiteMinder extranet even though I receive successful responsesresponse?

There are a few reasons for this, but please first check if you are sending to the correct environment. Our test web services are:
https://cmtpi.siteminder.com/pmsxchangev2/services/INSERT-REQUESTOR-ID-HERE.
All the details to access the pmsXchange test service would have been included in our 'Development Pack' email.
If you have sent the request to the correct web service URL, please send us an email partner.integrations@siteminder.com

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titleIs it possible to PULL 'Availability' or 'Restriction' data from pmsXchange v2?

No. The , the Channel Manager assumes once a PMS is integrated, that it is the master of all certified ARI data.

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