Getting Started


Welcome to pmsXchange!

This page is an overview of the pmsXchange documentation and related resources.


Basics

What is pmsXchange

pmsXchange is SiteMinder's interface to connect with property management systems (PMS). It contains a set of Open Travel Alliance (OTA) compliant messages that allows a PMS to push rates, availability and restrictions to SiteMinder and for the PMS to retrieve reservations, modifications and cancellations from SiteMinder. 

Understanding pmsXchange Connection Process

The pmsXchange Connection Process gives you a big picture of how the integration project will be conducted and how many phases are included across the project lifecycle and timeline.

Understanding Integration Requirements

The Integration Requirements is one of the most important documents that you must spend a little bit of time reading through. The document covers many questions, restrictions, rules that you must meet in the development process.

Understanding pmsXchange APIs and Technical Architecture

The pmsXchange V2 Technical Architectural Diagram is an overview of how pmsXchange APIs are communicating between pmsXchange and the PMS. This helps you to understand the functionalities of each APIs, and also gives you an idea of how data exchanges between systems.


Test Environment

Getting Access to the Test Environment

Each PMS connecting to pmsXchange will be given an interactive test account to get a basic connection up and running.

Test Account

  • The connecting PMS will be given an URL, username, password and requestorID to connect to the pmsXchange inventory and reservation service.

  • The connecting PMS will be given an hotel code for the test hotel.

  • The connecting PMS will be given a reservation tool to test the reservation service.

Ping Request

The connecting PMS can use the OTA_PingRQ to verify that the test web service is up and running and that it is able to connect.

pmsXchange Test Extranet

The connecting PMS will get access to the test hotel on the SiteMinder extranet to confirm that the availability, restrictions and rates pushed from their system is proceeded correctly.

The extranet will also show the reservations created and the delivery status to the PMS.

pmsXchange Test Reservation Endpoint


API Development Guide & Specification

Developer Guide

Message Size Limits and Bundling Best Practices

Throttle Handling

Error Handling

Useful Resources

FAQ

pmsXchange Change Log

Channel Manager Knowledge Base