Test Reservation Scenarios

If you would like us to complete any analysis on the upload messages for these scenarios, please simply provide the @TimeStamp and @EchoToken of the messages you're uploading and our team will be able to provide assistance.

Scenario 1: Upload a 2 night reservation with 2 guests and assign the guests to a room. The customer wants to receive marketing communication. Then proceed with the following actions:

1.1 Check the guest into the hotel.
1.2 Check the guest out of the hotel.

Scenario 2: Upload a reservation with the following details: 2 nights, 2 rooms of the same type have been booked, same rate for each night. Then proceed with the following actions:

2.1 Add 1 room of the same type.
2.2 Remove 2 rooms.
2.3 Cancel reservation.

Scenario 3: Upload a reservation for 2 nights that has not been confirmed yet.

3.1 At the end of the day, the guest never arrives and the reservation was not cancelled.