I received a "500 Internal Server Error" when updating Availability / Rates. What's happening?
This may occur if our test environment is momentarily down for maintenance. Please try again in 30 minutes and if you are still receiving the error, please send us an email to partner.integrations@siteminder.com
I received the response "The request sent by the client was syntactically incorrect ().". Why?
A request was received with invalid Syntax. Please review the XML request in an XML editing tool to try to isolate the issue.
I received this error "Start date cannot be in the past" in the response. However, when I sent an update for yesterday date, I received a successful response. Why do I get the error response?
To ensure the system's performance, SiteMinder does not allow updates for rates more than 100 days in the past.
If I receive an Error back from pmsXchange, will any valid parts of my message be processed?
No, if you receive an Error message back from pmsXchange, the entire message is failed and none of the data contained will be processed.
