Error Responses

Please ensure the web service URL that you are sending to is correct. Our test environment web service URL is

This may occur if our test environment is momentarily down for maintenance. Please try again in 30 minutes and if you are still receiving the error, please send us an email to

A request was received with invalid Syntax. Please review the XML request in an XML editing tool to try to isolate the issue.

To ensure the system's performance, SiteMinder does not allow updates for rates more than 100 days in the past.

No, if you receive an Error message back from pmsXchange, the entire message is failed and none of the data contained will be processed.