EDMA Project Dashboard Links

Jira Project - EDMA Project Management

 

Filter

Dashboard

Comment

 

Filter

Dashboard

Comment

App Insights

https://siteminder-jira.atlassian.net/issues/?filter=17701

https://siteminder-jira.atlassian.net/jira/dashboards/14196

To show current month’s workload distributions between BAU/Adhoc and Project. Please note this dashboard can only shows works logged under Jira Software (excluding JSM / SM-Assist).

Management Insights

https://siteminder-jira.atlassian.net/issues/?filter=17698

https://siteminder-jira.atlassian.net/jira/dashboards/14197

Data Engineering

https://siteminder-jira.atlassian.net/issues/?filter=17699

https://siteminder-jira.atlassian.net/jira/dashboards/14195

Data Quality

https://siteminder-jira.atlassian.net/issues/?filter=17690

https://siteminder-jira.atlassian.net/jira/dashboards/14194

EDMA - 2023 Projects

Projects DONE: https://siteminder-jira.atlassian.net/issues/?filter=17958

  • Filter based on Epic level, status = Resolved and status changed in 2023

Projects IN PROGRESS: https://siteminder-jira.atlassian.net/issues/?filter=19195

  • Filter based on Epic level, status = In Progress, Open or Backlog and status changed in 2023

https://siteminder-jira.atlassian.net/jira/dashboards/15270

There are a number of Epic without EDMA - Department Support. We should fill in this field under Epic level as well for easy statistics later.

Jira Service Management - EDMA Helpdesk

 

Filter

Dashboard

Comment

 

Filter

Dashboard

Comment

EDMA SM-Assist Request Completed in 2023

https://siteminder-jira.atlassian.net/issues/?filter=17701

  • Filter based on EDMA Application Request type, status = Done and status changed in 2023

https://siteminder.atlassian.net/jira/dashboards/10011

This dashboard shows the number of SM-Assist requests received by each department in 2023.

“Department_EDMA = None” indicates such requests are under Sales Ops Support.

Jira Service Management - EDMA Helpdesk - Queues

 

Queue

Comment

 

Queue

Comment

Tableau Access Request

https://siteminder.atlassian.net/jira/servicedesk/projects/EH/queues/custom/121

All Tableau access requests via SM-Assist since we switched to use SM-Assist to capture the access request.

Snowflake Access Request

https://siteminder.atlassian.net/jira/servicedesk/projects/EH/queues/custom/195

All Snowflake access requests via SM-Assist since we switched to use SM-Assist to capture the access request.